Shipping policy

Shipping Policy

EdyPet works to process and ship orders as quickly as possible.

Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary during holidays or periods of high demand.

Shipping & Delivery
Delivery times vary depending on the product, destination, and shipping provider. Estimated delivery information will be provided where available. Please note that unexpected carrier or customs delays may occur.

Tracking
When tracking information is available, it will be provided after your order has shipped. Please allow some time for tracking information to update.

Multiple Packages
Some orders containing multiple products may arrive in separate packages or at different times.

Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information.

Questions About Your Order
If you have questions about shipping or your order, please contact us through our Contact Us page.